Managing Products

A guideline on managing your Products

This chapter will guide you through the process of managing your Products on the Subtopia platform.

Common Tasks

• Withdraw revenue from the Locker in Algo or ASAs

• Browse information about active Products and respective pricing plans.

• Access integration popups for the JavaScript SDK and HTML iframe

• Transfer Product ownership to a different account

• Access the user portal

• Delete a subscription

Withdrawing Funds from the Locker

To withdraw funds from the Locker:

1. Navigate to the top row on the Manage page.

2. Click the "Withdraw" button if there are any claimable Algo available.

3. For ASAs, select the ASA in the dropdown list. The "Withdraw" button will become visible if there are any claimable ASA revenue available.

Transferring Subscription Ownership

To transfer ownership of a subscription:

1. Click the "Manage" button on the row corresponding to the specific Product instance of interest.

2. Enter the wallet address of the recipient.

3. Sign the transfer transactions.

Please note that the recipient will need to pay additional fee to cover Locker application creation on behalf of the recepient if he/she does not have one yet.

Deleting a Subscription

To delete a subscription, follow this three-step process:

1. Click the "Manage" button and then click "Disable". This will set your product in withdrawal-only mode.

2. Once all active subscribers are unsubsribed, or their respective subscriptions expired (if time-based), delete button in "Manage" menu will be activated.

3. Click "Delete". Note that this is a destructive operation and will delete all actively subscribed user's passes. The platform does not currently provide auto-refund functionality, so you will need to handle refunds yourself if you provide such guarantees on your platform.

Please note, if you have active discounts on the Product, you also need to delete them first before deleting the entire Product application.

Troubleshooting

If you encounter any issues, submit a report to [e-mail] or join the Subtopia Discord community server at https://discord.gg/JCjHpXHy.